SwiftSpot Storage Host Terms

Revision prepared: October 20, 2026 · Applies prospectively when published

New finite booking agreements

These rules apply only when your checkout and saved booking record explicitly identify a new finite agreement. Availability depends on the selected space and enabled booking options. Earlier bookings keep their accepted terms. Paying monthly changes collection timing; it does not change the rental commitment.

Pay as you go: eligible parking sessions bill actual use under the accepted rate and minimum. End the session when leaving.
Fixed dates: a selected interval shorter than one calendar month. Ordinary early departure has no unused-time refund. You may surrender unused capacity and receive eligible replacement credits.
Monthly Flex: one calendar month minimum with a selected final end. Give 30 calendar days of notice at any time after start, including the first month. The financial end is the earlier of the original end and the latest of the one-month minimum, notice plus 30 days, and your requested end. The final period is prorated. Host convenience notice is 30 calendar days for parking and storage, subject to the same minimum and original end.
6-month and 12-month plans: explicitly accepted calendar commitments. Request early release; amounts still owed retain their original due dates until waived, released under protected rights, or reduced by eligible replacement credits. Remaining installments are not automatically accelerated.

No automatic renewal. Every agreement has a final end. Continuing requires available capacity and a newly accepted quote. Rates, discounts and the accepted payment schedule remain fixed through that end. Full calendar months use the original local-day anchor; partial periods use their own calendar denominator. An installment does not repeat the quoted service-fee minimum.

Before start: Parking Flexible allows a full refund strictly before start; Parking Standard requires at least 24 elapsed hours. Storage Flexible requires at least 24 elapsed hours; Storage Standard requires at least 7 local calendar days. The displayed cutoff is inclusive when it precedes start. At the exact start, after-start rules apply. Fixed dates has 15 minutes of booking-error grace, ending at start. Long agreements have 24 hours only when confirmed at least 7 calendar days before start; grace ends at start and never resets.

After the free deadline but before start, Fixed dates retains rental and associated service fee; long agreements retain at most the first calendar month and associated fee, releasing the rest. Unperformed cleaning and refundable extras return. A timely full cancellation includes associated fees and applicable tax without deducting processor costs. The separate $1 card verification hold is released and never captured; it is not a security deposit.

Mandatory rights apply first, then protected service failures and recorded more generous waivers. Host failure, official closure, evacuation or objectively unusable service releases the affected interval and associated fees while preserving unaffected performed service. Personal convenience follows ordinary terms. Hosts cannot impose material changes, arbitrary penalties or new financial terms after payment.

Confirmed surrender and vacancy allow capacity to be sold again even when a balance remains. Finalized replacement earnings credit the overlapping original rental liability, capped and weighted by quantity, with proportional original fee adjustments. Provisional credits can change until earned. A closed finalized credit is not recharged after a later replacement chargeback. No-show or a missing checkout alone proves neither cancellation nor vacancy.

Access ends at the agreed time. Charging tolerance is 10 minutes for parking and 24 hours for storage; it does not extend access rights. Evidenced continued use then follows the accepted ordinary effective rental rate with proportional fee and applicable tax. Automatic collection is capped at seven days and three attempts. Contested amounts allow 48 hours to respond unless accepted. Host-blocked or protected retrieval time is excluded. Termination does not authorize entry, towing, sale or disposal.

Payment recovery makes at most three automatic attempts: due date, one day later, and four days after due. Authentication requests and hard declines stop retries. Failure alone does not authorize lockout, release inventory or dispose of property. Earned arrears remain separate from possession. No automatic interest, retry fee or collection surcharge applies.

Long-stay host allocations become eligible after each completed service period and collection, subject to affected refunds and disputes, including pay-in-full bookings. Scheduled unpaid rent is not guaranteed host income. A renter refund does not depend on recovering a host transfer. SwiftSpot provides no insurance for property or vehicles and promises no additional funded compensation under this agreement.

When a cleaning fee is included in a long-agreement service period, the period transfer is held until the required cleaning evidence is completed or approved. Unresolved refund or dispute review may also delay the transfer.

The saved booking contract contains your exact space, dates, access schedule, cancellation cutoff, component amounts, currency and dated payments. Use the booking actions to confirm notice or settlement and check the payment status; previewing an action alone does not submit it.

These Storage Host Terms ("Storage Host Terms") govern your use of SwiftSpot's platform for listing storage spaces. These terms supplement our general Host Terms of Service and apply specifically to storage space listings.

By listing a storage space on SwiftSpot, you acknowledge that you have read, understood, and agree to these Storage Host Terms in addition to our general Host Terms.

1. Storage Host Eligibility

To list a storage space on SwiftSpot, you must:

Be at least 19 years of age
Have the legal right to rent the storage space (ownership or authorization)
Comply with all applicable zoning laws and regulations
Ensure the space meets basic safety standards
Not violate any lease agreements, HOA rules, or property restrictions
Assess applicable insurance requirements; appropriate liability insurance is strongly recommended

2. Listing Requirements

2.1 Accurate Description

Your storage space listing must accurately describe:

Dimensions: Accurate size in feet (length, width, and total square footage)
Access: How renters access the space (key, code, appointment)
Access Hours: When renters can access their items
Security: Locks, cameras, alarms, or other security features
Environment: Climate control, ventilation, humidity levels
Location Type: Garage, basement, shed, warehouse, etc.
Permitted Items: What categories of items you allow
Restrictions: Any items or activities not permitted

2.2 Photos

You must provide accurate, recent photos showing:

The actual storage space being offered
Entry points and access areas
Any security features
Current condition (clean and empty)

2.3 Environmental Disclosure

You must disclose if your space:

Is NOT climate-controlled
Has known moisture, humidity, or water intrusion issues
Is subject to extreme temperatures
Has had pest issues in the past
Is in a flood zone or has flooded before
Shares space with other renters or your personal items

3. Safety Standards

Your storage space must meet the following minimum safety standards:

Required

Structural integrity of any buildings, shelters and access structures (no risk of collapse)
Weather protection consistent with the listed space type: enclosed storage must protect items from direct weather; covered outdoor storage must describe its shelter and exposed sides; open outdoor storage must clearly disclose that items are exposed to weather.
Adequate ventilation for enclosed storage
Any advertised locks or gates must work. Clearly disclose whether access is individually locked, shared through a gate, or open; a shared gate is not an individual unit lock.
Safe access (no hazardous entry)
Free from known hazards

4. Prohibited Items Enforcement

4.1 Your Responsibilities

As a Storage Host, you must:

Clearly communicate prohibited items in your listing
Inspect only with renter consent or lawful authority and any required notice
Report suspected illegal items to appropriate authorities
Not knowingly allow storage of prohibited items

4.2 Your Rights

You have the right to:

Refuse any items not permitted in your listing
Report prohibited items for a documented review and any lawful termination procedure
Seek lawful authority before entry or removal; contact emergency services for immediate danger
Cooperate with lawful requests while respecting privacy, property and reasonable-care duties

4.3 Local Compliance

As a Storage Host, you are responsible for ensuring your listing and permitted uses comply with all applicable bylaws, zoning, land-use rules, HOA or lease restrictions, and insurance requirements. SwiftSpot does not determine local legality of a use; you must document permitted scope accurately in your listing and ensure renters use the space only as described.

5. Liability and Insurance

Nothing in these Terms excludes liability for fraud, willful misconduct, negligence, breach of an accepted service obligation, or any duty or remedy that applicable law does not allow us or a Host to exclude. Insurance disclaimers do not waive those duties. Refunds and protected service-failure remedies remain available under the accepted booking and applicable law.

Hosts must accurately describe known conditions, provide the accepted service and exercise any reasonable care required by law, including when they take possession or control of goods. Disclosure of a risk does not excuse negligence or breach. SwiftSpot provides no storage-host insurance; review your property policy and obtain advice about liability coverage for rental activities.

6. Access and Inspections

6.1 Renter Access

Provide the access accepted with the booking. Updating the listing or sending a message does not authorize a material change to an existing booking. Obtain any required renter consent or protected settlement, and preserve lawful retrieval arrangements.

6.2 Your Right to Enter

Entry requires renter consent or legal authority and any applicable notice and reasonable-care safeguards. These examples do not themselves authorize entry:

In emergencies (fire, flood, security breach)
For inspection with renter consent or legal authority and the notice required by applicable law
To make necessary repairs
When required by law enforcement with proper documentation
After a documented lawful decision with any required notice and retrieval arrangements

7. Items left behind and lawful retrieval

Report remaining property to SwiftSpot and keep the affected space unavailable until vacancy is established. An ended booking, overdue payment or silence from the renter does not itself authorize entry, a lien, towing, sale or disposal. Arrange and document a lawful retrieval opportunity. SwiftSpot has no automatic abandonment or disposal service; any further action requires a jurisdiction-specific legal review, applicable notices and an explicit recorded decision. In an emergency, contact local emergency services.

8. Any lien or enforcement rights depend on applicable law and the actual contractual relationship. Obtain qualified local legal advice before asserting them. These terms create no automatic property lien or financial penalty.

9. Earlier-booking cancellation rules

9.1 Renter Cancellation Rights

The accepted booking contract determines cancellation rights and retained liability. Earlier bookings retain the original version 1.0 financial terms; new finite agreements use the rules above. Collected rent, earned rent and scheduled unpaid amounts are separate. Refunds, protected rights, recorded waivers and replacement credits may reduce retained amounts. Unpaid rent is not guaranteed income.

Earlier cancellation policy

9.2 Host Cancellation Restrictions

Honor the accepted booking. New Monthly Flex host notice is 30 calendar days for storage, subject to the one-month minimum and original-end ceiling. Earlier accepted agreements keep their saved notice terms. A convenience change to Fixed dates or a committed term requires renter consent. An issue report or change request does not itself cancel or alter the booking. The same host booking rules as our Host Terms apply:

Any lead time: Submit a change request in the host portal for SwiftSpot review
Urgent access or safety: Submit the booking request/report and contact support. Urgent cases are prioritized; they are not denied by a two-week cutoff.
Pending (unconfirmed) requests: You may reject the request

9.3 Exceptions and Escalation

SwiftSpot may approve a host-requested cancellation or schedule change when warranted, including when:

You have a documented emergency
The renter has violated terms (for example: prohibited items or permitted-use / compliance issues reported through the booking issue report flow)
Safety concerns require immediate termination

For active rentals, submit an issue report on the booking first (category: permitted use / compliance or other, as appropriate). SwiftSpot reviews reports and decides whether to terminate the rental, require cure, or take other action. You cannot unilaterally void a prepaid storage rental.

Substantiated avoidable failures may result in warning, remediation or a pause on new bookings after review. No automatic host fine applies.

10. Privacy and Surveillance

10.1 Surveillance Disclosure

If you have surveillance cameras or monitoring:

You MUST disclose this in your listing
Cameras must NOT be inside the storage space itself
Common areas and entry points may be monitored if disclosed
You must comply with all privacy laws regarding surveillance

10.2 Renter Privacy

You must respect renter privacy:

Do not share renter information with third parties
Do not photograph or inventory renter's belongings
Provide access only to authorized persons

11. Tax Responsibilities

As a Storage Host, you remain responsible for reporting rental income and for tax determination, collection, filing, and payment that applicable law assigns to you. SwiftSpot may calculate, display, collect, and remit a particular tax only where applicable law requires SwiftSpot to do so or a valid registration, election, or other authorization permits it to collect or remit for the responsible supplier. Any tax SwiftSpot actually charges is shown separately at checkout and on the booking receipt; that does not transfer other legal duties to SwiftSpot.

You are the supplier of the storage rental identified in the booking. SwiftSpot supplies its own platform services and accounts for taxes on those services. The limited payment collection terms in the Host Terms explain rental-tax pass-throughs and remittance. The actual permitted storage use determines its tax treatment; a storage label alone is not a tax exemption. When the operator also supplies the space, the same proprietor acts in both capacities and its internal host-commission allocation is not a separate taxable sale.

Keep the listing location and actual permitted use accurate, and update supplier or tax details already held by SwiftSpot when they change or when applicable law requires an update.
Where the same sole proprietor is both platform owner and Host, SwiftSpot may reuse the existing supplier profile when it identifies the same legal supplier; you do not need to submit a duplicate profile solely because of those roles.
Do not separately add or collect a tax amount already itemized in SwiftSpot’s checkout quote.
Provide additional business or registration details only through a secure SwiftSpot or payment-provider workflow when needed for the applicable tax treatment, legal reporting, or payout requirements. Do not send tax identifiers or financial details through ordinary support messages.

SwiftSpot may provide annual earnings statements but does not provide tax advice.

12. Contact Information

For questions about these Storage Host Terms, please contact us:

SwiftSpot

Platform operator: Matthew McFarland

Support, legal and privacy inquiries: [email protected]

Mailing address: 6135 Greenside Dr E, Surrey, BC V3S 5M8, Canada

Website: swift-spot.com