SwiftSpot Terms of Service

Revision prepared: November 6, 2026

New finite booking agreements

These rules apply only when your checkout and saved booking record explicitly identify a new finite agreement. Availability depends on the selected space and enabled booking options. Earlier bookings keep their accepted terms. Paying monthly changes collection timing; it does not change the rental commitment.

  • Pay as you go: eligible parking sessions bill actual use under the accepted rate and minimum. End the session when leaving.
  • Fixed dates: a selected interval shorter than one calendar month. Ordinary early departure has no unused-time refund. You may surrender unused capacity and receive eligible replacement credits.
  • Monthly Flex: one calendar month minimum with a selected final end. Give 30 calendar days of notice at any time after start, including the first month. The financial end is the earlier of the original end and the latest of the one-month minimum, notice plus 30 days, and your requested end. The final period is prorated. Host convenience notice is 30 calendar days for parking and storage, subject to the same minimum and original end.
  • 6-month and 12-month plans: explicitly accepted calendar commitments. Request early release; amounts still owed retain their original due dates until waived, released under protected rights, or reduced by eligible replacement credits. Remaining installments are not automatically accelerated.

No automatic renewal of finite agreements. Every finite agreement has a final end. Continuing requires available capacity and a newly accepted quote. Rates, discounts and the accepted payment schedule remain fixed through that end. Full calendar months use the original local-day anchor; partial periods use their own calendar denominator. An installment does not repeat the quoted service-fee minimum. Separately accepted ongoing monthly rentals follow their own notice and ending rules.

Before start: Parking Flexible allows a full refund strictly before start; Parking Standard requires at least 24 elapsed hours. Storage Flexible requires at least 24 elapsed hours; Storage Standard requires at least 7 local calendar days. The displayed cutoff is inclusive when it precedes start. At the exact start, after-start rules apply. Fixed dates has 15 minutes of booking-error grace, ending at start. Long agreements have 24 hours only when confirmed at least 7 calendar days before start; grace ends at start and never resets.

After the free deadline but before start, Fixed dates retains rental and associated service fee; long agreements retain at most the first calendar month and associated fee, releasing the rest. Unperformed cleaning and refundable extras return. A timely full cancellation includes associated fees and applicable tax without deducting processor costs. The separate $1 card verification hold is released and never captured; it is not a security deposit.

Mandatory rights apply first, then protected service failures and recorded more generous waivers. Host failure, official closure, evacuation or objectively unusable service releases the affected interval and associated fees while preserving unaffected performed service. Personal convenience follows ordinary terms. Hosts cannot impose material changes, arbitrary penalties or new financial terms after payment.

Confirmed surrender and vacancy allow capacity to be sold again even when a balance remains. Finalized replacement earnings credit the overlapping original rental liability, capped and weighted by quantity, with proportional original fee adjustments. Provisional credits can change until earned. A closed finalized credit is not recharged after a later replacement chargeback. No-show or a missing checkout alone proves neither cancellation nor vacancy.

Access ends at the agreed time. Charging tolerance is 10 minutes for parking and 24 hours for storage; it does not extend access rights. Evidenced continued use then follows the accepted ordinary effective rental rate with proportional fee and applicable tax. Automatic collection is capped at seven days and three attempts. Contested amounts allow 48 hours to respond unless accepted. Host-blocked or protected retrieval time is excluded. Termination does not authorize entry, towing, sale or disposal.

Payment recovery makes at most three automatic attempts: due date, one day later, and four days after due. Authentication requests and hard declines stop retries. Failure alone does not authorize lockout, release inventory or dispose of property. Earned arrears remain separate from possession. No automatic interest, retry fee or collection surcharge applies.

Long-stay host allocations become eligible after each completed service period and collection, subject to affected refunds and disputes, including pay-in-full bookings. Scheduled unpaid rent is not guaranteed host income. A renter refund does not depend on recovering a host transfer. SwiftSpot provides no insurance for property or vehicles and promises no additional funded compensation under this agreement.

When a cleaning fee is included in a long-agreement service period, the period transfer is held until the required cleaning evidence is completed or approved. Unresolved refund or dispute review may also delay the transfer.

The saved booking contract contains your exact space, dates, access schedule, cancellation cutoff, component amounts, currency and dated payments. Use the booking actions to confirm notice or settlement and check the payment status; previewing an action alone does not submit it.

Ongoing monthly rentals

Ongoing monthly applies only when the selected space offers it and you separately accept that agreement and its scheduled card payments while signed in. It is different from finite Monthly Flex, a six- or twelve-month commitment, and paying installments on a booking with a final end. No earlier booking converts automatically.

The minimum is one calendar month. Without an availability limit saved in the accepted agreement, the rental continues until ended under that agreement. Monthly payments use the original local calendar anniversary and listing timezone; an opening invoice or next billing date is not the final rental end or a lifetime total. Accepted rental and fee components are not repriced by later listing edits. Applicable tax is reviewed for each due period.

After start, give notice from your booking. Host approval is not required for renter notice. The service end is the latest of the one-calendar-month minimum, receipt of notice plus 30 local calendar days, and your requested end, capped by an earlier accepted service or availability end. Hosts must also give at least 30 local calendar days and respect the minimum. Check the confirmed end before planning move-out or offering the space again.

The final partial period is prorated using the corresponding anchored calendar month and accepted components. Collected amounts for released future service are refunded through the booking; unpaid final amounts retain their scheduled due dates. Before start, the saved cancellation preset, cutoff and booking-error grace apply. Mandatory legal rights and protected service-failure remedies take priority over ordinary notice and cancellation rules.

A failed payment alone does not end the rental, release occupied capacity, authorize lockout or permit property disposal. A monthly billing date does not trigger an overstay. Access, lawful retrieval, payment recovery, refunds and appeals follow the accepted booking and applicable law. Host allocations become eligible after collected, completed service periods, subject to cleaning evidence and affected refunds or disputes; uncollected rent is not guaranteed income.

If a booking action is unavailable, contact support with your booking reference. An unavailable control does not remove mandatory notice or cancellation rights. [email protected]

Requests, payment links and outside reservations

A listing may allow immediate checkout, require a request, or use a private invitation. Sending a request, receiving host approval, or opening a quote is not paid confirmation. An offer may reserve capacity only for its displayed hold; review its expiry and complete the required checkout. A replacement offer has its own review and acceptance. Cancelling an unused offer does not cancel a booking already created from checkout.

Use SwiftSpot checkout for rental requests made through SwiftSpot and for payments on an existing SwiftSpot booking, including extensions and continuations. A separate rental arranged independently may be recorded in host tools to track availability and outside payments. Recording it does not charge a card, verify that money was received, establish the customer accepted SwiftSpot booking terms, or give the outside payment Booking Guarantee coverage. SwiftSpot collects no renter service fee or host commission on those outside records. The parties remain responsible for their separate arrangement and applicable legal duties.

A saved visit plan does not reserve every future visit or authorize recurring charges. Each online visit requires its own available quote, checkout and accepted cancellation terms. A repeating outside-reservation series records separately arranged visits and payments; it is not an ongoing monthly SwiftSpot agreement or a pooled refund entitlement.

Host team access and customer records

Where team access is available, the listing owner may invite verified users to assigned listings and roles. Use individual accounts, grant only necessary access, and revoke it when no longer needed. Team members must use customer information only for authorized work and must not share credentials. The owner remains responsible for the listing and the actions they authorize; SwiftSpot records the actual actor.

A booking-manager role may handle the requests, offers, outside reservations, receipts, reviewed change requests and messages permitted by its assignment. It does not grant authority to accept owner policies, change payout or tax settings, manage the team, or directly capture or refund Stripe payments. Changes to an existing paid booking retain the required customer consent and support review.

Provide customer information only where you have authority and have given any required notice. Keep outside-reservation and payment records accurate, correct mistakes promptly, and do not use an entered contact or staff invitation as marketing consent. Access and correction requests may be made through privacy support without creating an account.

Welcome to SwiftSpot! These Terms of Service ("Terms") govern your access to and use of SwiftSpot's parking and storage marketplace platform, website, mobile application, and related services (collectively, the "Services") operated by SwiftSpot ("SwiftSpot," "we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

1. Definitions

For the purposes of these Terms:

  • "Account" means your registered user account on the SwiftSpot platform
  • "Booking" means a confirmed reservation for a Listing through our Services
  • "Content" means any information, text, graphics, photos, or other materials uploaded, downloaded, or appearing on the Services
  • "Host" means a user who lists Parking Spots or Storage Spaces for rent on our platform
  • "Listing" means a Parking Spot or Storage Space made available for booking through our Services
  • "Parking Spot" means a designated area for vehicle parking listed on our platform
  • "Renter" means a user who books Listings through our platform
  • "Storage Space" means a designated area for storing personal property listed on our platform
  • "User" means any person who accesses or uses our Services

2. Acceptance of Terms

By creating an account, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and SwiftSpot.

We may publish revised Terms for future use and will identify the revised version. Where acceptance is required, you must explicitly accept that version before making new transactions. Later revisions do not change the financial terms saved with an existing booking. Mandatory legal rights continue to apply.

3. Eligibility and Account Registration

3.1 Eligibility Requirements

The SwiftSpot iOS app may be downloaded from the App Store according to Apple's age rating. You must be at least 19 years of age to create an account, book a space, list a space, or enter into a transaction. To use those features, you must:

  • Be at least 19 years of age
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using our Services under applicable law
  • Provide accurate and complete registration information

3.2 Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Keeping your account information current and accurate

3.3 Account Verification

We may require identity verification before you can access certain features. Host payout identity verification is completed directly inside Stripe through Stripe Connect Express onboarding (government ID, tax information, and bank details on Stripe's secure hosted flow). You agree to provide accurate information to Stripe and to SwiftSpot when we request additional documents for trust and safety.

4. Use of Services

4.1 Permitted Use

You may use our Services only for lawful purposes and in accordance with these Terms. Our Services are intended to facilitate parking spot rentals and storage space rentals between hosts and renters.

4.2 Prohibited Activities

You agree not to:

  • Violate any applicable laws, regulations, or third-party rights
  • Use automated systems (bots, scrapers, etc.) to access our Services
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Post false, misleading, or fraudulent information
  • Engage in any form of harassment, discrimination, or abusive behavior
  • Interfere with or disrupt the operation of our Services
  • Impersonate any person or entity or misrepresent your affiliation
  • Collect or harvest personal information of other users

4.3 Booking payments and separate rentals

Hosts and renters must complete a rental requested through SwiftSpot using SwiftSpot checkout. This includes offering another space to fulfill the same request. Keep payments for an existing SwiftSpot booking, including extensions and continuations of that booking, on SwiftSpot. Do not redirect these transactions outside SwiftSpot, including by cancelling and rebooking the same stay.

A past SwiftSpot booking alone does not require a separate, independently arranged rental to go through SwiftSpot. Hosts can record outside reservations to manage availability and track payments. SwiftSpot collects no renter service fee or host commission on those records, and outside payments are excluded from the Booking Guarantee. The fees in Section 7 apply when the renter completes SwiftSpot checkout, including through a host booking page or payment link.

If a rental is reported as having been moved outside SwiftSpot, we review the inquiry, booking and relevant circumstances before taking action. A match to a past customer or a change of space alone is insufficient to establish a violation.

5. Listings and Bookings

SwiftSpot is a marketplace for both parking and storage. Hosts supply the listed space; SwiftSpot supplies the platform and the booking, payment and support services described here. Each party remains responsible for its own contractual and legal obligations. The obligations in this section apply to both uses unless otherwise specified.

Hosts offer parking and storage as independent individuals or entities. They choose whether and when to list a space, its supported prices, availability and lawful permitted-use rules, subject to accepted bookings and platform policies. Host participation does not by itself create employment, a partnership or a joint venture with SwiftSpot. Actual legal status and mandatory rights remain governed by applicable law.

Each booking identifies the space supplier. The space rental agreement is between that supplier and the Renter; the platform-use and payment-service obligations are between SwiftSpot and the user. When the sole proprietor operating SwiftSpot is also the identified space supplier, that proprietor supplies both the space and the platform services in those respective capacities.

5.1 Host Obligations

As a Host, you represent and warrant that:

  • You have the legal right to list and rent the Space (parking spot or storage space)
  • Your listing information is accurate, complete, and current
  • Your Space complies with all applicable laws and regulations
  • You will honor confirmed bookings and provide access as described
  • For Parking Spots: the spot is suitable for vehicle parking and you will provide reliable access and egress
  • For Storage Spaces: the space is suitable for storage and free from hazards

5.2 Renter Obligations

As a Renter, you agree to:

  • Use the Space (parking spot or storage space) only as described in the listing
  • Comply with lawful access and permitted-use rules disclosed before acceptance; Hosts cannot add material financial or access restrictions after payment
  • Treat the Space and surrounding property with respect
  • Pay all fees associated with your booking
  • For Parking Spots: use only for vehicle parking and follow access and egress instructions
  • For Storage Spaces: store only permitted items as specified in the listing

5.3 Storage Space Specific Terms

For Storage Space bookings, the following additional terms apply:

5.3.1 Prohibited Items

Hazardous, illegal, perishable, wet or odorous items are never allowed in storage. A Host cannot waive platform safety rules. Additional item restrictions and any permitted exceptions below must comply with those rules, the accepted listing and applicable law:

  • Hazardous Materials: Explosives, flammable substances, toxic chemicals, radioactive materials, corrosives, or any materials classified as hazardous under applicable law
  • Illegal Items: Controlled substances, stolen property, counterfeit goods, or any items illegal to possess or store
  • Perishables: Perishable food or other materials that may decay, attract pests or create odors; listing permission does not create an exception
  • Plants and Living Things: Plants, seeds, animals, insects or other living organisms require explicit listing permission and compliance with platform safety rules, applicable bylaws, zoning, land-use rules and insurance requirements. Permission cannot authorize hazardous, illegal, perishable, wet or odorous storage
  • Weapons: Firearms, ammunition, explosives, or illegal weapons (legal firearms must comply with all applicable storage laws)
  • High-Value Items: Cash, jewelry, precious metals, or irreplaceable items exceeding $5,000 in value without express written agreement
  • Regulated Items: Items requiring special permits, licenses, or environmental controls

For all storage bookings, stored items and uses must match the listing. You and the Host are responsible for ensuring compliance with applicable bylaws, zoning, land-use rules, HOA or lease restrictions, and insurance requirements.

5.3.2 Storage Liability

  • No Insurance: SwiftSpot does not provide insurance coverage for stored items. Renters are solely responsible for insuring their property.
  • Risk Acknowledgment: You acknowledge that storing items carries inherent risks including theft, damage, fire, flood, and other hazards.
  • Host Liability Limitation: Host responsibility for stored items depends on the accepted service, actual custody or control, and applicable law. Hosts remain responsible for their negligence, misrepresentation and failure to perform their obligations.
  • Renter Responsibility: Renters are responsible for any damage their stored items cause to the Storage Space or surrounding property.
  • Insurance Recommendation: We strongly recommend obtaining appropriate insurance coverage for all stored items.

5.3.3 Access and Security

  • Access to Storage Spaces is subject to the terms specified in each listing
  • Hosts may require advance notice for access to Storage Spaces
  • Renters must follow all security protocols specified by the Host
  • Unauthorized access attempts may result in immediate termination of the booking

5.4 Booking Process

Bookings confirm when the payment requirements disclosed at checkout are met. The accepted booking-specific agreement prevails over later listing edits and summaries; mandatory rights apply first. Read your exact cancellation cutoff, commitment and payment schedule before confirming. Earlier bookings retain their version 1.0 financial terms.

Cancellation and ending your booking

6. Commercial and Business Advertisement

6.1 Permitted Use

Commercial advertising use is permitted only when explicitly allowed by the accepted listing and applicable law. A parking booking alone does not authorize an event, signage, trading activity or change of land use. Permitted examples may include:

  • Vehicle wraps and vehicle-based advertising
  • Commercial signage and promotional displays
  • Business marketing and promotional activities
  • Product launches and advertising campaigns
  • Any other commercial advertising use

6.2 Renter Responsibilities

When using a parking spot for commercial or business advertising, you are solely responsible for:

  • Legal Compliance: Ensuring all advertising activities comply with applicable local, provincial, and federal laws, regulations, bylaws, and zoning requirements
  • Permits and Licenses: Obtaining any required permits, licenses, or approvals from relevant authorities
  • Content Legality: Ensuring all advertising content is legal, non-defamatory, does not infringe intellectual property rights, and complies with advertising standards
  • Property Agreements: Verifying that your use complies with any property agreements, lease terms, HOA rules, or condominium bylaws that may apply to the parking spot
  • Neighbor Relations: Managing any neighbor complaints, disputes, or concerns that may arise from your advertising use
  • Fines and Penalties: Paying any fines, penalties, or legal costs resulting from violations of laws or regulations

6.3 Host Responsibilities

Hosts who allow commercial or business advertising use of their parking spots are responsible for:

  • Property Authorization: Ensuring they have the legal right to permit commercial use and that such use is allowed under their property agreements, leases, or HOA rules
  • Local Compliance: Verifying that commercial advertising is permitted under local zoning laws and regulations
  • Neighbor Relations: Managing any complaints or disputes with neighbors or property managers
  • Liability: Understanding that they may be subject to fines, penalties, or legal action if renters violate local laws or regulations

6.4 Platform Disclaimers and Limitations

SwiftSpot provides the marketplace; it does not certify the legality of an advertising use. Each party remains responsible for its own acts and obligations:

  • No Legal Verification: SwiftSpot does not verify compliance with local laws, zoning regulations, or permit requirements
  • No Legal Advice: SwiftSpot does not provide legal advice regarding commercial use, permits, or regulatory compliance
  • No Content Review: SwiftSpot does not review, approve, or monitor advertising content for legality, appropriateness, or compliance
  • No Liability: Responsibility for unlawful advertising, fines or third-party claims depends on the facts and applicable law; no disclaimer excuses our own negligence, misconduct or breach
  • No Mediation: SwiftSpot does not mediate disputes arising from commercial advertising use, neighbor complaints, or regulatory enforcement
  • No Guarantees: SwiftSpot makes no representations or warranties regarding the legality, appropriateness, or permissibility of commercial advertising use in any jurisdiction

6.5 Responsibility for advertising use

You are responsible for substantiated loss caused by your unlawful or unauthorized advertising use, to the extent of your contribution and as permitted by law. Section 13 applies; no indemnity covers the negligence, misconduct or breach of SwiftSpot or a Host, and no automatic card charge is authorized.

7. Payments and Fees

7.1 Payment Processing

SwiftSpot checkout payments are processed through Stripe. By using SwiftSpot checkout, you agree to Stripe's terms of service and privacy policy.

7.2 Renter Service Fees

SwiftSpot charges a renter service fee on each booking. The exact fee and currency are always shown before you complete checkout.

The current segmented schedule applies to new CAD and USD bookings, with amounts in the booking currency. Short-term parking uses about 5% of the rental base with a minimum of $0.75; long-term parking and storage use about 5% of the first $2000 of base plus about 3% above that, also with a $0.75 minimum. A $5.00 minimum rental base may apply before fees are calculated.

EUR and GBP use the legacy schedule shown in their accepted checkout quote: about 7% with a minimum of 0.75 in the booking currency, or a flat 1.00 on very small bookings below approximately 4 in that currency. Earlier CAD and USD bookings retain their accepted fee schedule. A currency fee schedule does not itself establish that a jurisdiction is approved for rollout.

7.3 Host Commissions

SwiftSpot deducts a host commission from the listed price on completed bookings. Standard bookings use a 4% commission; very small bookings under the legacy schedule may use a 4% commission. The accepted host commission and rental basis are shown in the host quote or booking record and remain fixed for that booking.

7.4 Small Booking Processing Fee

When the flat small-booking renter fee applies under the legacy schedule (see Section 7.2), it replaces the percentage-based renter service fee for that transaction. Thresholds are currency-specific and disclosed at checkout. New CAD and USD bookings under the segmented schedule do not use this flat small-order path. Earlier accepted schedules remain unchanged.

7.5 Host Payouts

For a booking supplied by a separate legal person, the Host appoints SwiftSpot as a limited payment collection agent for receiving and processing booking payments on that Host's behalf through Stripe. Within the accepted booking and applicable law, SwiftSpot may allocate received payments, deduct disclosed platform fees and their applicable taxes, issue authorized refunds, and make the corresponding host transfers or transfer reversals. This appointment gives no general authority to bind the Host or manage the space.

Successful receipt of a payment owed to the Host through SwiftSpot satisfies the Renter's payment obligation to the Host for that amount. An authorization hold alone is not payment. Once payment is successfully received, the Host looks to SwiftSpot for the proceeds due under the accepted booking and must not demand a second payment from the Renter because a platform transfer or bank payout is delayed. Unpaid, reversed, disputed or refunded amounts remain subject to the accepted booking, payment-provider rules and applicable law; SwiftSpot does not guarantee uncollected rent.

SwiftSpot accounts separately for its own fees and taxes and for amounts received for a Host. The booking and host statement identify any rental tax passed to the Host for remittance and any tax retained for SwiftSpot to remit. The payment collection appointment alone does not transfer a Host's tax reporting or remittance obligations to SwiftSpot.

Host payouts are processed through Stripe Connect. Earlier and short bookings normally transfer after completion; for new long agreements, collected allocations become eligible after each completed service period, subject to affected refunds and disputes. Scheduled unpaid rent is not guaranteed host income. Host identity verification is completed directly inside Stripe during Connect onboarding; bank deposit timing follows your Stripe payout schedule. Payouts may be delayed or withheld for Stripe verification, fraud review, Connect onboarding, or dispute resolution. If a renter receives a refund after you were paid, SwiftSpot may reverse or claw back the corresponding host transfer.

7.6 Taxes

Each party is responsible for taxes that applicable law assigns to it. Checkout discloses any tax collected as part of the booking. A Host remains responsible for applicable rental-income reporting and any collection or remittance duty that the law assigns to the Host. These Terms do not shift a statutory tax duty owed by SwiftSpot to a user.

SwiftSpot accounts for applicable GST/HST and provincial tax on its own platform fees separately from taxes on a Host's rental. For a separate Canadian Host, rental GST/HST follows that Host's registration and supply status. SwiftSpot remits a Host's rental GST/HST only where applicable law or a valid agent/principal election authorizes it; otherwise any rental tax collected for Host remittance is identified in the Host statement. An eligible unregistered small supplier's rental does not become subject to GST/HST collection solely because it is booked through SwiftSpot.

7.7 When you are charged (fixed bookings)

Payment timing is shown at checkout and depends on the payment schedule and how soon your booking starts:

  • Pay in full — parking or storage (near-term start): If your scheduled start is within approximately 6 days, we may authorize your card at checkout and capture the booking amount when your booking begins.
  • Pay in full — parking or storage (immediate or far-future start): We capture payment when you complete checkout.
  • Pay monthly — eligible parking or storage: An accepted pay-monthly agreement charges only its first period at checkout and later periods on the saved dates. The payment schedule does not change the selected agreement or final end date.
  • Pay-as-you-go parking: A temporary card authorization (at least approximately $2 or the Stripe minimum for your currency) may apply at checkout; session charges are calculated when you end your session.

7.8 Card verification holds

For fixed parking and storage bookings (not pay-as-you-go), when you pay with a card that has not previously been used for a completed SwiftSpot booking, we may place a separate temporary authorization of approximately $1.00 in the booking currency to verify the card. This hold is not a booking charge and is released when your booking completes or is cancelled according to our policies. Pay-as-you-go parking uses the authorization described in Section 7.7 instead.

7.9 Optional storage cleaning fees; no security deposits

Storage hosts may set an optional cleaning fee that guests pay once at checkout. That fee is shown before payment. Under new finite agreements, unperformed cleaning is refundable and actual completion or a disputed charge is reviewed before it is retained. SwiftSpot does not collect security deposits at checkout. Any additional charges after a booking (such as late departure fees) follow the processes described in our role-specific terms and policies.

Eligible cancellations follow our Cancellation Policy: captured payments may be refunded; authorizations and verification holds may be released without charge.

8. User Content and Intellectual Property

8.1 User Content License

By posting content on our Services, you grant SwiftSpot a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, copy, modify, distribute, and display your content in connection with operating and marketing our Services.

8.2 Content Responsibility

You are solely responsible for your content and warrant that:

  • You own or have the necessary rights to the content
  • Your content does not violate any third-party rights
  • Your content is accurate and not misleading
  • Your content complies with applicable laws and these Terms

8.3 SwiftSpot Intellectual Property

Our Services and all related content, features, and functionality are owned by SwiftSpot and are protected by copyright, trademark, and other intellectual property laws. You may not use our intellectual property without our prior written consent.

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Third-Party Services

Our Services may integrate with or contain links to third-party services, including payment processors, mapping services, and analytics providers. We are not responsible for the availability, accuracy, or content of these third-party services. Your use of third-party services is subject to their respective terms and policies.

11. Disclaimers and Warranties

11.1 Service Availability

Our Services are provided "as is" and "as available." We do not guarantee that our Services will be uninterrupted, error-free, or completely secure.

11.2 No Warranties

To the fullest extent permitted by law, SwiftSpot disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

11.3 User Interactions

Hosts supply the booked space and are responsible for its description, lawful use and access. SwiftSpot remains responsible for the platform, payment and support obligations it undertakes. Listing publication is not a guarantee of local legality, safety or insurance coverage. This allocation does not remove mandatory consumer rights or liability for our own conduct.

12. Limitation of Liability

Nothing in these Terms excludes liability for fraud, willful misconduct, negligence, breach of an accepted service obligation, or any duty or remedy that applicable law does not allow us or a Host to exclude. Insurance disclaimers do not waive those duties. Refunds and protected service-failure remedies remain available under the accepted booking and applicable law.

SwiftSpot does not promise uninterrupted availability or guarantee the conduct of another user. Any lawful limitation is subject to mandatory consumer, privacy, property and other legal rights. No platform-fee cap in these Terms limits a refund owed under the accepted booking.

13. Indemnification

To the extent permitted by law, you are responsible for reasonable, substantiated losses caused by your unlawful conduct, infringement of another person's rights, or material breach of your accepted obligations. Responsibility is limited to your contribution to the loss. This does not require you to indemnify SwiftSpot or a Host for their own negligence, misconduct or breach, and does not authorize an automatic card charge.

14. Account Suspension and Termination

14.1 Termination by You

You may terminate your account at any time by contacting us at [email protected]. Upon request, we will delete your account and associated personal data in accordance with our Privacy Policy and applicable data protection laws. Please note that we may retain certain information as required by law or for legitimate business purposes.

14.2 Termination by SwiftSpot

We may restrict account access for substantiated security or policy reasons, with notice and review where required by law. Restrictions do not erase existing booking or retrieval rights. Reasons may include:

  • Violate these Terms or our policies
  • Engage in fraudulent or illegal activities
  • Pose a risk to other users or our platform
  • Fail to pay applicable fees

14.3 Effect of Termination

Account suspension or termination does not itself cancel an existing booking, erase earned arrears or remove refund, contract-access and mandatory legal rights. Contact support for access to existing records or lawful retrieval if account access is restricted for security reasons. Surviving obligations remain subject to the accepted booking and applicable law.

15. Dispute Resolution

Contact SwiftSpot support if you want help resolving a dispute. Informal review is optional and does not delay or remove your right to seek urgent relief, use a statutory complaint process, or bring proceedings within an applicable time limit.

You may bring a dispute before a court or tribunal with jurisdiction, use any applicable statutory complaint process, or exercise independent bank dispute rights. These Terms do not require arbitration, restrict participation in a class proceeding, or make informal support review a condition of exercising those rights. The parties may voluntarily agree to mediation or arbitration after a dispute has arisen.

16. Force Majeure

Events beyond reasonable control can prevent service. Report an official closure, evacuation or unsafe or unusable space promptly. The affected obligation and associated fees are released under the accepted booking and mandatory law, while unaffected performed service remains payable. A force majeure event does not remove a required refund or other non-excludable remedy.

17. Governing Law and Jurisdiction

British Columbia law and the federal laws of Canada applicable there govern these Terms, subject to mandatory protections in any applicable jurisdiction. You may bring proceedings before a court or tribunal that has jurisdiction under applicable law; these Terms do not impose an exclusive British Columbia forum where that would restrict a mandatory right.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

19. Assignment

You may not transfer a booking without the required consent and availability checks. SwiftSpot may assign its platform agreement as part of a lawful business transfer, subject to applicable law, required notice, privacy obligations and existing booking rights.

20. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and SwiftSpot regarding your use of our Services and govern future platform use when accepted; they do not overwrite the version or financial terms saved with an existing booking.

21. Notices

We may provide notices to you via email, postal mail, or postings on our Services. Electronic delivery applies where permitted by law; it does not replace a delivery method, recipient or notice period required by applicable law.

22. Contact Information

If you have any questions about these Terms, please contact us:

SwiftSpot

Support, legal and privacy inquiries: [email protected]

Contact support · Privacy rights or personal information

Mailing address: 6135 Greenside Dr E, Surrey, BC V3S 5M8, Canada

Website: swift-spot.com