SwiftSpot Cookie Policy

This Cookie Policy explains how SwiftSpot ("SwiftSpot," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website, use our mobile application, or interact with our services (collectively, the "Services").

This Cookie Policy should be read together with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website or use an application. Cookies are widely used by website and app operators to make their services work more efficiently and to provide reporting information.

Cookies set by the website owner (in this case, SwiftSpot) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through our Services, such as analytics, advertising, and interactive content.

2. Cookies and related functions

2.1 Essential Cookies

These cookies are strictly necessary for the operation of our Services. They enable core functionality such as security, network management, and accessibility. Blocking these cookies in your browser may prevent sign-in, secure checkout or other essential functions.

• Authentication and session management
• Security and fraud prevention
• Load balancing and performance optimization
• Cookie consent preferences

2.2 Performance and Analytics Cookies

Optional analytics include website and app usage events, listing views, and Direct Book funnel steps. Optional browser diagnostics include client error and page-performance reports. SwiftSpot records these only after you choose Accept all on the website or turn on Share optional product analytics in app Settings. Essential only and the off setting suppress applicable optional collection. Service records needed to operate bookings, payments, security, and support are described separately in the Privacy Policy.

2.3 Functionality Cookies

These cookies allow our Services to remember choices you make (such as your username, theme, or region) and provide enhanced, more personal features.

• User preferences and settings (theme, display currency, and similar choices)
• Region and location-aware defaults where you have used them
• Personalized content delivery
• Enhanced user experience features

2.4 Targeting and Advertising Cookies

Our website does not currently use advertising trackers. We would disclose any future use and obtain consent where required before activation.

3. Cookies and local storage

4. Third-Party Cookies

We use several third-party services that may set their own cookies:

4.1 Google Analytics

Website consent also controls optional first-party usage analytics and browser diagnostics, including client error and page-performance reports. When Google Analytics 4 is configured, choosing all cookies permits its activation; without that configuration, first-party events may still be recorded with consent, but Google Analytics does not load. For information about Google's analytics cookies, see Google's Analytics Cookie Usage page.

PostHog booking analytics

When PostHog is configured, the same optional analytics choice permits SwiftSpot to forward limited booking-step and confirmation events for conversion and repeat-booking reports. We store a random analytics identifier locally only after opt-in, and a checkout attempt identifier for recovery. The website stores these in local and session storage; iOS uses app settings. Opting out clears the active identifiers. A withdrawn identifier may be retained only to retry stopping queued collection if the network is unavailable. No PostHog browser cookies, session recordings or automatic interaction capture are enabled by this integration. SwiftSpot periodically removes optional event history older than 90 days; provider retention and deletion requests are handled under the Privacy Policy.

4.2 Stripe

We use Stripe for payment processing. Stripe may set cookies for fraud prevention and payment processing purposes. For more information, please visit Stripe's Privacy Policy.

4.3 Google Maps

We use Google Maps for location services. Google Maps may set cookies to provide mapping functionality. For more information, please visit Google's Privacy Policy.

5. How to Control Cookies

5.1 Cookie Consent Management

The website offers Essential only and Accept all. Essential only preserves required session and security functions and suppresses optional analytics and browser diagnostics. Accept all allows first-party usage analytics, browser diagnostics, and Google Analytics 4 when configured. Use Cookie settings below to change your choice. In the iOS app, open Settings, then Privacy, and change Share optional product analytics. These controls can be changed at any time. The website does not currently use advertising trackers. Blocking required cookies can affect sign-in or payments.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:

• Block all cookies
• Block third-party cookies only
• Delete cookies when you close your browser
• Notify you when a cookie is being set

Here are links to cookie management instructions for popular browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

5.3 Opt-Out Tools

You can also opt out of certain third-party cookies using these tools:

• Google Analytics Opt-out Browser Add-on
• Network Advertising Initiative Opt-out
• Digital Advertising Alliance Opt-out

6. Impact of Disabling Cookies

Please note that if you choose to disable or refuse cookies, some parts of our Services may not function properly or may not be accessible. Specifically:

• You may not be able to log in or maintain your session
• Your preferences and settings may not be saved
• Some features may not work as expected
• We may not be able to provide personalized content
• Payment processing may be affected

7. Mobile Applications

Our mobile applications may use similar technologies to cookies, such as:

• Local storage and session storage
• Mobile device identifiers
• Software Development Kit (SDK) technologies
• Push notification tokens

You can control these technologies through your device settings or by uninstalling the application.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Cookie Policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending email notifications for significant changes
• Displaying prominent notices on our Services

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.

9. Contact Information

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us:

10. Additional Resources

For more information about cookies and online privacy, you may find these resources helpful:

• All About Cookies
• Privacy Commissioner of Canada
• ICO Guidance on Cookies