Cancellation and ending your booking

New finite booking agreements

These rules apply only when your checkout and saved booking record explicitly identify a new finite agreement. Availability depends on the selected space and enabled booking options. Earlier bookings keep their accepted terms. Paying monthly changes collection timing; it does not change the rental commitment.

• Pay as you go: eligible parking sessions bill actual use under the accepted rate and minimum. End the session when leaving.
• Fixed dates: a selected interval shorter than one calendar month. Ordinary early departure has no unused-time refund. You may surrender unused capacity and receive eligible replacement credits.
• Monthly Flex: one calendar month minimum with a selected final end. Give 30 calendar days of notice at any time after start, including the first month. The financial end is the earlier of the original end and the latest of the one-month minimum, notice plus 30 days, and your requested end. The final period is prorated. Host convenience notice is 30 calendar days for parking and storage, subject to the same minimum and original end.
• 6-month and 12-month plans: explicitly accepted calendar commitments. Request early release; amounts still owed retain their original due dates until waived, released under protected rights, or reduced by eligible replacement credits. Remaining installments are not automatically accelerated.

No automatic renewal of finite agreements. Every finite agreement has a final end. Continuing requires available capacity and a newly accepted quote. Rates, discounts and the accepted payment schedule remain fixed through that end. Full calendar months use the original local-day anchor; partial periods use their own calendar denominator. An installment does not repeat the quoted service-fee minimum. Separately accepted ongoing monthly rentals follow their own notice and ending rules.

Before start: Parking Flexible allows a full refund strictly before start; Parking Standard requires at least 24 elapsed hours. Storage Flexible requires at least 24 elapsed hours; Storage Standard requires at least 7 local calendar days. The displayed cutoff is inclusive when it precedes start. At the exact start, after-start rules apply. Fixed dates has 15 minutes of booking-error grace, ending at start. Long agreements have 24 hours only when confirmed at least 7 calendar days before start; grace ends at start and never resets.

After the free deadline but before start, Fixed dates retains rental and associated service fee; long agreements retain at most the first calendar month and associated fee, releasing the rest. Unperformed cleaning and refundable extras return. A timely full cancellation includes associated fees and applicable tax without deducting processor costs. The separate $1 card verification hold is released and never captured; it is not a security deposit.

Mandatory rights apply first, then protected service failures and recorded more generous waivers. Host failure, official closure, evacuation or objectively unusable service releases the affected interval and associated fees while preserving unaffected performed service. Personal convenience follows ordinary terms. Hosts cannot impose material changes, arbitrary penalties or new financial terms after payment.

Confirmed surrender and vacancy allow capacity to be sold again even when a balance remains. Finalized replacement earnings credit the overlapping original rental liability, capped and weighted by quantity, with proportional original fee adjustments. Provisional credits can change until earned. A closed finalized credit is not recharged after a later replacement chargeback. No-show or a missing checkout alone proves neither cancellation nor vacancy.

Access ends at the agreed time. Charging tolerance is 10 minutes for parking and 24 hours for storage; it does not extend access rights. Evidenced continued use then follows the accepted ordinary effective rental rate with proportional fee and applicable tax. Automatic collection is capped at seven days and three attempts. Contested amounts allow 48 hours to respond unless accepted. Host-blocked or protected retrieval time is excluded. Termination does not authorize entry, towing, sale or disposal.

Payment recovery makes at most three automatic attempts: due date, one day later, and four days after due. Authentication requests and hard declines stop retries. Failure alone does not authorize lockout, release inventory or dispose of property. Earned arrears remain separate from possession. No automatic interest, retry fee or collection surcharge applies.

Long-stay host allocations become eligible after each completed service period and collection, subject to affected refunds and disputes, including pay-in-full bookings. Scheduled unpaid rent is not guaranteed host income. A renter refund does not depend on recovering a host transfer. SwiftSpot provides no insurance for property or vehicles and promises no additional funded compensation under this agreement.

When a cleaning fee is included in a long-agreement service period, the period transfer is held until the required cleaning evidence is completed or approved. Unresolved refund or dispute review may also delay the transfer.

The saved booking contract contains your exact space, dates, access schedule, cancellation cutoff, component amounts, currency and dated payments. Use the booking actions to confirm notice or settlement and check the payment status; previewing an action alone does not submit it.

Ongoing monthly rentals

Ongoing monthly applies only when the selected space offers it and you separately accept that agreement and its scheduled card payments while signed in. It is different from finite Monthly Flex, a six- or twelve-month commitment, and paying installments on a booking with a final end. No earlier booking converts automatically.

The minimum is one calendar month. Without an availability limit saved in the accepted agreement, the rental continues until ended under that agreement. Monthly payments use the original local calendar anniversary and listing timezone; an opening invoice or next billing date is not the final rental end or a lifetime total. Accepted rental and fee components are not repriced by later listing edits. Applicable tax is reviewed for each due period.

After start, give notice from your booking. Host approval is not required for renter notice. The service end is the latest of the one-calendar-month minimum, receipt of notice plus 30 local calendar days, and your requested end, capped by an earlier accepted service or availability end. Hosts must also give at least 30 local calendar days and respect the minimum. Check the confirmed end before planning move-out or offering the space again.

The final partial period is prorated using the corresponding anchored calendar month and accepted components. Collected amounts for released future service are refunded through the booking; unpaid final amounts retain their scheduled due dates. Before start, the saved cancellation preset, cutoff and booking-error grace apply. Mandatory legal rights and protected service-failure remedies take priority over ordinary notice and cancellation rules.

A failed payment alone does not end the rental, release occupied capacity, authorize lockout or permit property disposal. A monthly billing date does not trigger an overstay. Access, lawful retrieval, payment recovery, refunds and appeals follow the accepted booking and applicable law. Host allocations become eligible after collected, completed service periods, subject to cleaning evidence and affected refunds or disputes; uncollected rent is not guaranteed income.

If a booking action is unavailable, contact support with your booking reference. An unavailable control does not remove mandatory notice or cancellation rights. [email protected]