Payments and booking records for hosts
Renters pay any amount due at checkout through Stripe. Confirmed reservations include dates, access notes, and listing terms; eligible host payouts follow the accepted agreement and Stripe's payout schedule. Review the listing's cancellation terms and SwiftSpot's coverage limits.
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Checkout payment confirms dates
Renters make any payment due at checkout through Stripe before dates are locked. Payment status is available with the booking record.
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Confirmed dates and booking record
Confirmed dates and capacity appear with access notes and the listing policy in the booking record.
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Earned under the accepted agreement
SwiftSpot transfers collected host allocations when they are earned under the accepted agreement.
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Paid to your bank through Stripe
Stripe then pays your verified bank account according to its payout schedule.
What's protected when you host
SwiftSpot is not an insurance company and does not cover host property damage or liability. Keep your own home or commercial policy. The Booking Guarantee covers renter access and price issues for paid on-platform bookings — not damage to your space.
Your insurance
Before you publish, confirm that your home, tenant or property insurance allows you to rent the space. SwiftSpot does not insure your property or provide liability cover.
If something is damaged or left behind
Report it from the booking with photos as soon as you can. SwiftSpot reviews the report with both condition records. There is no damage deposit and no automatic charge to the renter.
A condition record for every booking
Before it starts
After it ends
Add photos and a note before a booking starts and after it ends. Each check is time-stamped, cannot be edited, and is shared with the renter and SwiftSpot support.
Clear terms and support for your bookings
Clear renter cancellation terms
Eligible renter cancellations follow the listing policy, including the grace window. Applicable terms are visible before the renter pays.
Listing eligibility checks
Listings must meet publication requirements. Checks can be automated and do not mean SwiftSpot has inspected the property or verified every listing detail.
Cleaning fees and issue reporting
Storage hosts can add an optional cleaning fee at checkout. If something goes wrong, use Report an issue on the booking. SwiftSpot reviews reports and does not automatically charge the guest.
House rules for hosts
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Use SwiftSpot checkout for on-platform bookings.
Payments arranged by cash or chat are outside SwiftSpot's payment processing and are not verified by SwiftSpot.
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Put access on the booking.
Put arrival instructions in access notes and gate or door codes in the protected access-code field. Guests verify before viewing saved codes.
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Maintain your own insurance.
SwiftSpot does not provide host liability or damage coverage.
Booking details in one place
Keep payment, dates, and access details with the SwiftSpot booking. Payments arranged outside the platform are not processed or verified by SwiftSpot.
