Trust & Safety

A booking record — not another handshake

Card payment before dates lock, Stripe payouts after the stay, and a real booking record — so you are not relying on e-transfer promises, no-shows, or deals that never follow through.

Secure payments powered by

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Host protection

How hosts are protected on SwiftSpot

Paid hold at checkout

Renters pay by card through Stripe before dates are locked. You are not chasing a handshake deal, a late e-transfer, or a no-show that never paid.

Capacity lock and booking record

Once they pay, dates and capacity sit on the booking with access notes and the listing policy — a clear record instead of a Marketplace thread.

Payout after the stay

After the stay, Stripe sends your earnings to your verified bank account. Guests do not pay you by cash or e-transfer.

Cancellation rules that cut both ways

Eligible renter cancellations follow the listing policy, including the grace window. Rules are visible before anyone pays — not open-ended ghosting.

The deal stays on SwiftSpot

Payment, dates, and access stay on the booking. If someone asks to finish by e-transfer or cash, you lose the card hold and the record.

Listing review before Discover

Listings are reviewed before they go live on Discover so public search meets marketplace standards.

Secure payments

Book with confidence

Checkout and payouts run through Stripe—encrypted card handling, industry-standard fraud protection, and PCI-compliant processing.

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Stripe Stripe (opens in new tab)

SwiftSpot never stores full card numbers on our servers.

Encrypted checkout

Card details are entered in Stripe's secure fields and transmitted over encrypted connections.

Trusted processor

Stripe powers payments for millions of businesses worldwide, from startups to global brands.

Clear receipts

Get booking confirmations and payment records you can refer back to anytime.

What SwiftSpot is not

SwiftSpot is not an insurance company and does not cover host property damage or liability. Keep your own home or commercial policy. The Booking Guarantee covers renter access and price issues for paid on-platform bookings — not damage to your space.

SwiftSpot is not an insurance company and does not provide host liability coverage. Keep your own home or commercial policy for property damage. The Booking Guarantee covers renter access/price issues for paid bookings — not host property damage.

House rules for hosts

  • Keep payment on SwiftSpot. Side deals by cash or e-transfer drop the card hold and the booking record.
  • Put access on the booking. Gate codes and arrival notes belong on the listing or booking — not only in a text thread.
  • Maintain your own insurance. SwiftSpot does not provide host liability or damage coverage.