SwiftSpot Storage Terms of Service

These Storage Terms of Service ("Storage Terms") govern your use of SwiftSpot's platform for renting storage spaces. These Storage Terms supplement our general Términos del servicio y Política de privacidad. By booking a storage space on SwiftSpot, you agree to these Storage Terms in addition to our general Terms.

1. Eligibility and Acceptance

To use SwiftSpot storage services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate identification and contact information
• Maintain a valid payment method on file
• Accept full responsibility for all items you store

2. Payments and Card Verification

Storage rentals are prepaid for the booked period. Payment is captured when you complete checkout. A renter service fee applies and is shown before you pay (see our general Términos del servicio for current rates).

SwiftSpot does not collect host-set cleaning fees or security deposits at checkout. When you pay with a card that has not previously been used for a completed SwiftSpot booking, we may place a separate temporary authorization of approximately $1.00 to verify the card. It is not part of your rental total and is released when the booking completes or is cancelled under our policies.

3. Nature of the Storage Relationship

2.1 No Bailment

The storage space rental creates a landlord-tenant relationship for the space only, NOT a bailment. This means:

• SwiftSpot and the Host do NOT take possession, custody, or control of your stored items
• Neither SwiftSpot nor the Host has a duty to care for, protect, or safeguard your stored items
• You retain exclusive possession and control of the items you store
• The Host provides space only; they are not a warehouseman or bailee

2.2 Platform Role

SwiftSpot acts solely as a marketplace connecting storage space Hosts with Renters. SwiftSpot is not a party to the storage agreement between you and the Host and has no liability for your stored items.

4. Prohibited Items

You may NOT store the following items in any SwiftSpot storage space unless your listing explicitly permits them and they comply with all applicable laws, bylaws, and restrictions. Violation may result in immediate termination, removal of items, and/or legal action:

Note: Legal firearms may be stored only if compliant with all applicable federal, provincial/state, and local laws, and only with Host's explicit written permission.

For all storage bookings, stored items and uses must match the listing. You and the Host are responsible for ensuring compliance with applicable bylaws, zoning, land-use rules, HOA or lease restrictions, and insurance requirements.

5. Value Limitations and Declarations

4.1 Maximum Value

Unless you obtain express written agreement from the Host and SwiftSpot:

• The maximum aggregate value of items you may store is $5,000 CAD
• Liability for loss or damage is limited as set out in these terms
• Items exceeding this value must be declared and may require additional insurance

4.2 Value Declaration

By storing items, you represent that:

• The total value of stored items does not exceed the maximum limit unless disclosed
• You have made your own arrangements to insure items of significant value
• You accept liability for any loss exceeding the maximum value limit

6. Insurance Requirements

We strongly recommend:

• Checking if your homeowner's or renter's insurance covers off-site storage
• Purchasing dedicated storage insurance if your existing policy does not provide coverage
• Documenting and photographing items before storing
• Keeping an inventory list with estimated values

7. Liability Limitations

6.1 No Liability for Loss or Damage

To the maximum extent permitted by law, neither SwiftSpot nor the Host shall be liable for any loss, damage, or destruction of stored items arising from:

• Theft, burglary, or vandalism
• Fire, flood, water damage, or natural disasters
• Mold, mildew, rust, corrosion, or environmental conditions
• Pest infestation (rodents, insects, etc.)
• Actions of third parties
• Power failures affecting climate control
• Acts of God or force majeure events
• Your own negligence or failure to properly secure items

6.2 Host Liability Exception

Hosts may only be liable for damage to stored items in cases of:

• Gross negligence directly causing damage
• Willful misconduct
• Material misrepresentation of storage conditions in the listing

In such cases, liability is limited to the lesser of: (a) the actual cash value of damaged items, (b) the cost of repair, or (c) $5,000 CAD.

6.3 Your Liability

You are liable for:

• Any damage your stored items cause to the storage space or property
• Cleanup costs for spills, leaks, or contamination from your items
• Pest remediation if your items introduce pests
• Any fines or penalties resulting from prohibited items

8. Access Rights

7.1 Your Access

Your access to the storage space is governed by:

• The access hours and terms specified in the listing
• Any access codes or keys provided by the Host
• Advance notice requirements set by the Host

7.2 Host Access Rights

The Host reserves the right to enter the storage space:

• In case of emergency (fire, flood, security breach)
• To inspect for prohibited items with reasonable notice
• To make necessary repairs or maintenance
• If required by law enforcement with proper documentation
• Upon termination of the rental agreement
• If payment is more than 14 days overdue

9. Late Payment and Lien Rights

8.1 Payment Obligations

Storage fees for your booked rental period are captured when you complete checkout (prepaid). You agree to pay all fees when due. Late payments may result in:

• Denial of access to the storage space
• Late departure fees after a 24-hour grace period past scheduled end: 35 per started day (maximum 350 per booking), charged only when the host reports overstaying
• Termination of the rental agreement

8.2 Lien on Stored Items

To the extent permitted by applicable law, the Host may have a lien on your stored property for:

• Unpaid rent and fees
• Damages caused by your stored items
• Costs of enforcing the rental agreement

This means the Host may retain possession of your items until all amounts owed are paid in full.

10. Abandonment of Property

9.1 Abandonment Definition

Your stored items may be considered abandoned if:

• Your booking has ended AND you fail to remove items within 30 días
• You fail to pay rent for 30 consecutive days after notice
• You provide written notice of abandonment
• You cannot be contacted after reasonable efforts for 60 days

9.2 Notice Requirements

Before treating items as abandoned, we will attempt to notify you:

• Via email to your registered email address
• Via SMS to your registered phone number
• Via certified mail to your last known address (if available)

9.3 Disposal of Abandoned Items

After items are deemed abandoned and required notice periods have passed:

• Items may be sold at public or private sale
• Proceeds will first be applied to amounts owed
• Any surplus will be held for you for 90 days, then forfeited
• Items with no resale value may be donated or disposed of
• You remain liable for any deficiency after sale

11. Environmental Conditions

10.1 No Climate Control Guarantee

Unless the listing specifically states the space is climate-controlled:

• Temperature and humidity are NOT controlled
• Items sensitive to temperature, humidity, or moisture should not be stored
• You assume all risk of damage from environmental conditions

10.2 Your Acknowledgment

You acknowledge and accept that storage spaces may be subject to:

• Temperature fluctuations
• Humidity variations
• Dust and particulates
• Condensation
• Natural settling and vibration

12. Cancellation and Termination

11.1 Cancellation by Renter

Cancellation refund eligibility:

• Within 5 minutes of booking: Full refund, no questions asked
• Before the listing’s free-cancel cutoff: Full refund (Standard: 30+ days before start; Flexible: 14+ days)
• Within the free-cancel window of start: No refund (too close for host to relist)
• Active rentals (already started): No cancellation or refund (you have already paid for the rental period)

When cancelling, you must:

• Submit cancellation request through your account
• Remove all items by your rental end date if cancellation not approved
• Return any keys or access devices
• Notify the Host when you have vacated

For complete details, see our Política de cancelación.

11.2 Termination by Host or SwiftSpot

We may terminate your storage rental immediately if you:

• Store prohibited items
• Fail to pay rent when due
• Violate these Storage Terms
• Use the space in a way that materially differs from what you booked or that may breach applicable bylaws, zoning, or land-use rules
• Engage in illegal activities
• Create a nuisance or safety hazard

If a host believes you are misusing the space during an active rental, they should report it through SwiftSpot's booking issue report tool (not by cancelling the booking themselves). SwiftSpot reviews reports and may require you to cure the problem, restrict use, or terminate the rental. Involuntary termination for cause is not governed by the voluntary cancellation refund windows in Section 11.1.

13. Dispute Resolution

Any disputes arising from storage rentals shall be resolved according to the dispute resolution procedures in our general Términos del servicio, including binding arbitration in British Columbia, Canada.

14. Contact Information

For questions about these Storage Terms, please contact us: